FAQ's | Cactus rack

FAQ's

Here are a collection of our most frequently asked questions:

Q. Is some assembly required?
A.  Yes. Some assembly is required as this product is shipped as a flat pack. All racks are assembled with a single Allen key using an easy-to-follow set of instructions. The average assembly time is around 20 minutes.
 
Q. What are the shipping rates?
A.  All units are sent via standard shipping. We can organise express delivery if needed (usually 2-3 business days) All items come with a tracking number. Handling is up to 7 days. Standard shipping rates are as below:
$25 NSW/QLD/VIC/ACT
$40 WA/TAS
$60 NT
 
Q. Will the Cactus rack fit my board?
A.  The Cactus rack will fit boards between 3ft and 10ft. Please contact us if you are unsure. 
 
Q. Can I put a wet board on my Cactus rack? 
A. Yes. The Cactus rack is finished with a water-based Polyurethane that will provide a protective barrier against wet boards. 
 
Q. What maintenance is required for the Cactus rack? 
A.  To clean, please wipe down with a damp cloth. Do not use any cleaning agents as this may affect the materials. In the off chance that timber does start to become dull, or painting is desired, simply sand back to raw material and then begin the finishing process. 

Q. Is the Cactus rack available in any other colours?;
A. Yes. We can customise your board rack for you. Please email sales and include the number of boards in your rack and we will send a quote within 24 hours.